The Town of Rocky Mountain House has approved a new policy governing the use of generative AI in municipal operations.
The policy outlines how staff can use the technology to enhance services and public engagement, while setting clear limits around privacy and security. Generative AI is defined in the document as technology that creates new content.
Officials say an important caveat in the policy is the introduction of privacy safeguards.
To that end, the town will only be able to use paid, or “enterprise” AI platforms, which officials say includes built-in privacy safeguards. The policy also prohibits staff from entering sensitive information into free AI tools for any purpose.
Additionally, use of generative AI tools, other than platforms procured by the Town of Rocky Mountain House will be prohibited for municipal business.
Council Kevin Stalker questioned whether prohibiting AI tools other than the approved enterprise platforms was too restrictive. In response, communications officer Tiffany Robinson said there may be some flexibility for informal, non-official use.
Critically, Robinson adds the policy also includes a requirement for a human to review any AI generated content as a way to ensure accuracy and brand consistency.
“That human reviewer will ultimately be responsible for the accuracy of the information,” says Robinson.
The town will also provide staff training on best practices. The policy includes “reasonable” attribution for AI-generated content, including identifying the tool used and confirming human review.
The policy was adopted unanimously by town council at its April 21 meeting.
–
RELATED
–
Comments